Marc deGuzman | Value through agility
Business analysis
Observing, interpreting, and influencing
Gathering the right information to make the right decisions for innovation
People-first problem solving
Creative requirements elicitation and facilitation enabling change
Supporting a common purpose
Collaboration and communication that unites professionals to deliver value that matters
Human-centered design
Assessing, understanding, and adapting
Applying flexible techniques to create solutions which satisfy customer needs
Productive empathy
Personas, story-based mapping, and customer journey management
Redefining best practices
Purposeful systems design and implementation aligned with the vision
Instructional systems development
Programming, implementing, and evaluating
Producing evidence-based competencies for personal and professional growth
Quality matters
E-learning products, hybrid and blended courses, and instructor-led events
Advancing team performance
Experiential training across modalities to help people learn, think, and work in today’s environment